Meet Our Staff
Michelle Caron joined the practice in September of 2017 and comes to us with 33 years of medical and educational experience. Her responsibilities at Walden Pond Pediatrics include obtaining vitals, hearing and vision screens, in-office lab testing, and administration of immunizations. Michelle is the Vaccine Coordinator helping us maintain our immunization inventory. She is a vital member to our team, ensuring that our patients are safe from preventable childhood diseases.
Michelle has a vast experience in teaching, including preschool, being a BLS, CPR, and First Aid Instructor, and most recently, she taught Clinical skills and Anatomy and Physiology at Middlesex Community College in the Health Science Department. She is a member of the National and American Association of Medical Assistants and is a Notary. Michelle earned her Master of Science in Eduaction from Montgomery College and her Bachelor of Science in Health Education from Salem State University.
Michelle loves gardening, reading, swimming, going to the lake, and spending time with her dog and her family.
Claudelle Goodman has been with the practice since February 2017. She is our Nurse and Medical Home Care Coordinator (MHCC), and is the champion of our new patient portal, MyChart. As our MHCC, Claudelle acts as liaison for our families between the practice, specialists, community resources, and the Pediatric Physician's Organization of Children's Hospital (PPOC). Claudelle ensures each patient and family is receiving comprehensive quality care, and works in close partnership with our team to ensure that all the needs of our families are met - both medical and non-medical. She attends quarterly meetings held by the PPOC to provide educational content to the Care Coordinators, as well as sharing best practices, mentoring, support, and guidance.
Claudelle has always loved working with the pediatric community. Prior to Walden Pond Pediatrics, she worked as a Pediatric nurse at Lowell Community Health Center, where they saw an average of 150 patients daily. Claudelle received her nursing degree in 2015 from Labour College.
When Claudelle is not at work, she is at home chasing her young daughter and working to continue her education in nursing.
Melissa Quinn has worked as the office manager in the practice since 2005 and has built great relationships with our families over the years. As the office manager, Melissa oversees the daily operations and facilitates communications between patients and staff, schedules appointments, and manages referrals and authorizations with insurance companies. She is also responsible for coordinating all marketing efforts for Walden Pond Pediatrics.
Prior to joining Walden Pond Pediatrics, Melissa graduated from Rivier University with a BA in Communications. She resides in Westford with her son. In addition to spending time with her family, she loves to read.
Melissa enjoys working in pediatrics because it allows for the opportunity to watch the patients grow - but no matter how much they grow, they're never too old for a sticker!